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Learning to love your job

Wound Care Advisor

By Joan C. Borgatti, MEd, RN

The alarm clock goes off too early, and you jump-start the day with a cup of coffee and a short stack of reasons why you hate your job. Sound familiar? Although you can’t expect to love every aspect of your job, you should expect to get some degree of fulfillment from your career. If you don’t, maybe your job isn’t the problem. Maybe you just need a little career resuscitation to turn things around. First, let’s be clear. I’m not urging you to stay in a job that exposes you to unsafe conditions, a toxic environment, or a toxic boss. Call the code and get out, because emotional and physical well-being comes first. However, know that blaming our jobs for our dissatisfaction may be easier than taking a closer look at the chaos in our lives. It’s even easier not to fix what’s wrong, instead consoling ourselves with the company of like-suffering people. And misery does love company.

If you can’t have the job you love, love the job you have. The daily grind of Herculean demands can wear down even the most conscientious clinicians—to the point where we’re no longer seeking job satisfaction but struggling just to make it through the day. But you can turn things around. To enhance your job satisfaction, try these sure-fire methods. (Okay, maybe they’re not sure-fire, but they’re sure worth a try.)

Know when to say no

When your life feels out of balance, any demand will feel as if it’s sucking the living daylights out of you. You’ll be tempted to blame your job, when the truth is you’re giving in to a bottomless pit called “trying to please everyone else.” Learn to say no to the things you don’t want and say yes to more of what you do want. Say no to anything that’s not a priority (making cupcakes for the second-grade class). Say yes to quality time with your family and quality time for you (that painting class you’ve always wanted to take). Key question: How would the quality of your life improve if you started to say no to demands that don’t enhance its quality, and say yes to the things you want more of?

Learn to see the big picture again

Recognize that, in ways you can’t see or perhaps even imagine, you’ve forever touched and changed the lives of the patients you’ve cared for. The ability to touch and heal another person is a gift that’s available to few people in other professions, who struggle to find meaning in what they do. Key questions: In what ways have you helped your patients? What special qualities and skills are uniquely yours to give? How can you make the most of the opportunity to make a difference in patients’ lives?

Attract the positive

When we’re miserable, other miserable people gravitate to us. Soon a collective mindset takes root and the negative “group think” becomes a life-form unto
itself, festering and insatiable. So be careful of the company you keep. Surround yourself with positive people—clinicians committed to making a difference. This will reenergize you and give you a new perspective on your job.

Learn to be what you want

To be more passionate about your job,
focus on the aspects of the job that excite you the most. Passion is an energy form that attracts more of the same. Say, for instance, you’d love to buy a red convertible. One day you go out for a drive and you see red convertibles everywhere! Have more red convertibles suddenly driven off the assembly line? No; your mind is preselecting, or noticing the convertibles, for you. In the same way, you can preselect either more passion or more misery.

Pay it forward

Keep in mind that novice clinicians proceed through a learning curve. Rather than moan about how inexperienced they are, take one under your wing and turn her or him into the sort of clinician you’d want at your bedside if you were ill. You’ll rediscover your profession through this clinician’s eyes.

Communicate cleanly and ask for what you want

People can’t read your mind. To get more of what you want and less of what you don’t want, learn to communicate in a clean, neutral way. Let’s say you consistently wind up with the more difficult patient assignments. And let’s assume your boss does that because you’re the most clinically experienced clinician—not because she’s the devil incarnate. You can respond in one of two ways.

•    Gripe to a coworker: “Can you believe she gave me that workload again?”
•    Communicate with your boss cleanly and neutrally: “Lately it seems you’ve given me the more difficult patient assignments, and I appreciate your faith in me. Is there some way we can give other clinicians a chance to gain more experience caring for difficult patients? I’d be happy to act as a resource for them.”

See the difference? The first response does nothing to change the situation; it simply fuels the collective misery mindset. The second response communicates to the boss in a respectful, appreciative way (yes, bosses need appreciation, too!) and seeks a solution that pleases everyone.

Take action and follow your STAR

Using the mnemonic device “STAR” can guide you toward actions that increase your job satisfaction.

Success on your terms. We all define success differently. If you grew up in a family of college professors, chances are the healthcare field didn’t fit your family’s definition of success; your job dissatisfaction may stem from your inner turmoil over not meeting your family’s expectations. To key into these expectations, recall the “you should” and “you ought to” messages you heard as a child.

Key question: Take a moment to think about what success in your career would look and feel like. Then complete this sentence: “I know I will be successful when I have/I am _________.”

True north as your guide. A large part of how we judge ourselves, our worth, our success, and our happiness hinges on how other people see us. But true success, true happiness, and true job satisfaction are determined from within, by your inner compass. The captain of a ship must always know where true north is, because it never changes (much like our core values). He must know the difference between true north and compass north. Unlike true north, compass north is affected by the earth’s magnetic pull. In life, compass north is the magnetic pull of “you should do this” and “you ought to do that” messages. For instance, if you’re a skilled wound care clinician but have always been particularly passionate about lymphedema, you may dislike your job. That’s because you’ve ignored your true north (inner truth) and given in to compass north (fear of walking away from those current skills, and so forth). Don’t be afraid to follow your true north.

Key question: What steps can you take right now that will move you closer to your true north?

Assess and understand who you are. Most of us can articulate what our strengths are. But that’s not enough. To get more enjoyment from your job, you must stretch and exercise your strengths and look for ways to use them. If the opportunities aren’t there, create them.

Let’s say you’re the one everyone turns to for help when there’s a patient with a lower extremity ulcer. To leverage that strength, offer to hold an education program.

Key questions: List your strengths, and then ask yourself: How can I leverage these? If you’re too humble to recognize your strengths, give yourself 20 lashes (figuratively speaking); then ask a trusted colleague, “What do you see as my strengths?”

Risk it all (within reason). When we play it safe, our lives and careers can be pretty dull. We’re meant to push the envelope and stretch our capabilities. It puts the juice back in our lives and helps us grow and feel more alive. Nothing shakes out the cobwebs and brings excitement back to your career more than taking a risk. With every risk comes the threat of failure, but know that failure is just another form of data that helps you readjust and move forward. Don’t give failure more power than your successes.

Key questions: If you weren’t afraid, what risks would you consider taking to enhance your career? What’s holding you back?

Embrace change

An Eastern saying goes something like this: You can stand by a river, but you can never put your feet in the same place twice. The river is your life. It’s not stagnant; it’s ever changing. Nothing in life stays the same—not personal circumstances, relationships, or careers. You aren’t the clinician you were 10 years ago or even last year. So tweak your professional life to better reflect the clinician you are today. With a little attention, you could make your job the career of your dreams.

Selected references
Bird J. Do you need to love your job? Not necessarily. www.worklifebalance.com/love-your-job.html. Accessed May 21, 2012.

Borgatti J. Frazzled, Fried…Finished? A Guide to Help Nurses Find Balance. Borgatti Communications; 2004. www.joanborgatti.com and www.booklocker.com.

Colvin C. How to love the job you’ve got. www.womentodaymagazine.com/career/lovejob.html. Accessed May 21, 2012.

Johnson Montesol S. How to love the job you’ve got. http://developmentcrossroads.com/2011/01/how-to-love-the-job-you%E2%80%99ve-got/. Accessed May 21, 2012.

Joan C. Borgatti, MEd, RN, is the owner of Borgatti Communications in Wellesley Hills, Mass., which provides writing, editing, and coaching services. You may e-mail her at [email protected].

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Clinician Resources

Wound Care Advisor

Looking for resources related to diabetes? See below.

National Diabetes Education Program

This excellent site for patients and providers is a partnership of the National Institutes of Health, the Centers for Disease Control and Prevention (CDC), and more than 200 public and private organizations.
Sections of the site include:

  • I Have Diabetes
  • Am I at Risk?
  • Health Care Professionals, Businesses & Schools
  • Partners & Community Organizations

An important feature is the ability to create a customized search to find publications particular to an individual’s situation—age, diabetes status, ethnicity/race, and language. You can also search by topic.

The Health Care Professionals section of the website contains clinical practice tools and patient education materials to help you identify and counsel patients with prediabetes and work with patients with diabetes.

http://www.ndep.nih.gov/index.aspx

Better Diabetes Care

Making Systems Changes for Better Diabetes Care is a National Diabetes Education Program website that provides information, links, resources, and tools to help healthcare professionals assess needs for system changes, develop plans, implement tools for action, and evaluate the change process.

Tools include links to clinical practice recommendations, patient education materials, algorithms, and risk assessments.

One section of particular interest is Diabetes Self-Management Education, which provides a four-step patient empowerment model.

http://www.betterdiabetescare.nih.gov/WHATpatientcenterededucation.htm

DiabetesPro

Among the many free resources available on this site from the American Diabetes Association are:

  • meeting reports
  • slide library
  • audio programs
  • news
  • clinical practice recommendations
  • links to resources for patients and professionals.

An example of a resource is “Reducing Cardiometabolic Risk: Patient Education Toolkit,” which is available in English and Spanish.

http://professional.diabetes.org/ResourcesForProfessionals.aspx?cid=77080&utm_
source=offline&utm_medium=print&utm_campaign=RCMR)

State-Based Diabetes Prevention & Control Programs

Located on the CDC website, this section links you to diabetes prevention and control programs in each state.

http://www.cdc.gov/diabetes/states/index.htm

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Clinician Resources

Wound Care Advisor

 

 

Download the following free resources:

Pressure Ulcer Prevention Quick Reference Guide—developed by the European Pressure Ulcer Advisory Panel (EPUAP) and National Pressure Ulcer Advisory Panel (NPUAP)

http://www.epuap.org/guidelines

Pressure Ulcer Treatment Quick Reference Guide—developed by the European Pressure Ulcer Advisory Panel (EPUAP) and National Pressure UlcerAdvisory Panel (NPUAP)

http://www.epuap.org/guidelines

Pressure Ulcer Scale for Healing (PUSH Tool)—developed by NPUAP as a tool for monitoring changes in pressure ulcer status over time

http://npuap.org/tools.htm

Access this resource for clinical practice guidelines:

National Guideline Clearinghouse

http://www.guideline.gov/index.aspx

At this site from the Agency for Healthcare Research and Quality (AHRQ), you can:

  • Review guideline syntheses—comparisons of guidelines that address similar topics.
  • Do your own comparison of guidelines—generate side-by-side comparisons for two or more guidelines.
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Starting a consulting business

Wound Care Advisor
wound care business consult

By Donna Sardina, RN, MHA, WCC, CWCMS, DWC

Starting your own consulting business is an exciting and rewarding experience: You’re the boss; you’re in charge. The question is, do you have what it takes? Along with the excitement of being the boss comes the responsibility of decisions and commitment. Your decisions will affect whether the business is a failure or a success.

To succeed in consulting, you must be an expert at recognizing problems and shaping solutions to those problems, and you must possess excellent time-management and networking skills. If you think you have what it takes to be a consultant, read on. This article gives an overview of the process.

Nature of the business

Businesses hire consultants for their expertise to help them identify problems, supplement staff, institute change, provide an objective viewpoint, or teach.
Examples of specific services you can offer include single patient reviews, serving as a member of the wound care team, making wound rounds on all patients, providing education, patient teaching, protocol development, and troubleshooting. These services are provided in many settings—long-term care, home care, long-term acute care, rehabilitation hospitals, acute-care hospitals, insurance companies, and primary-care provider groups. (more…)

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Clinical Notes

Wound Care Advisor

Study finds ultrasound therapy improves venous ulcer healing

In a study of 10 venous ulcers not responding to treatment, the use of noncontact ultrasound significantly reduced the wound area over 4 weeks of treatment.

It has been unclear exactly how ultrasound achieves its positive results. The
authors of “A prospective pilot study of ultrasound therapy effectiveness in refractory venous leg ulcers,” an article published online on February 1 by the International Wound Journal, found that patients treated with ultrasound and compression therapy had reduced inflammatory cytokines and bacterial counts, but the reduction wasn’t statistically significant.

The study found another important benefit for patients-reduced pain.

Serum albumin is not a goodindicator of nutritional status

Traditionally the standard of practice for wound care patients has been to review albumin blood levels as a measure of nutritional status and the effect of nutritional interventions. But as noted in The Role of Nutrition in Pressure Ulcer Prevention and Treatment: National Pressure Ulcer Advisory Panel White Paper, recent studies show that hepatic proteins (albumin, trans­thyretin, and transferrin) correlate with the severity of an underlying disease, not nutritional status. Moreover, many factors can alter albumin levels even when protein intake is adequate, including infection, acute stress, surgery, cortisone excess, and hydration status.

For these reasons, the National Pressure Ulcer Advisory Panel (NPUAP) and the Academy of Nutrition and Dietetics (previously known as The American Dietetic Association) recommend against using serum proteins as a nutritional assessment tool. Evaluation of lab values is just one part of the nutritional assessment process and should be considered along with other factors such as ensuring that the patient receives what is prescribed; daily food/fluid intake; changes in weight status, diagnosis, and medications; and clinical improvement in the wound.

For more information read “Serum proteins as markers of malnutrition: What are we treating?” and “Albumin as an indicator of nutritional status: Professional refresher.”

A profile of outpatients with wounds

“Wound care outcomes and associated cost among patients treated in US outpatient wound centers: Data from the US Wound Registry” a study using data from the US Wound Registry to determine outcomes and costs for outpatient wound care, found the mean patient age was 61.7 years, slightly more than half (52.3%) were male, most (71.3%) were white, and more than half (52.6%) were Medicare beneficiaries.

Other interesting findings:

  • The mean number of serious comorbid conditions was 1.8.
  • The most common comorbid conditions were obesity/overweight (71.3%), cardiovascular or peripheral vascular disease (51.3%), and diabetes (46.8%).
  • Nearly two-thirds (65.8%) of wounds healed, with an average healing time
    of 15 weeks.
  • In half of the wounds that healed, patients received only moist wound care and no advanced therapeutics.
  • The mean cost for wound healing was $3,927.

The authors of the article, published in March’s Wounds, analyzed 5,240 patients with 7,099 wounds in 59 hospital-based outpatient wound centers in 18 states over 5 years.

LOI index comparable to ABI for assessing PAD in patients with type 2 diabetes

The pilot study “Lanarkshire Oximetry Index as a diagnostic tool for peripheral arterial disease in type 2 diabetes,” published in Angiology, compared the gold standard ankle bra­chial index (ABI) to the Lanarkshire Oximetry Index (LOI) in 161 patients with type 2 diabetes. Researchers assessed the patients for peripheral artery disease (PAD, defined as ABI < 0.9) using both ABI and LOI.

Using a LOI cut-off value of 0.9., the sensitivity and specificity for PAD were 93.3% and 89.1%, respectively. The study concluded that LOI is a “potentially useful alternative diagnostic test for PAD” in patients with type 2 diabetes.

LOI is a noninvasive procedure similar to ABI; both indices indicate whether it’s safe to apply compression to the limb of a patient who has lower leg ulceration or venous hypertension. With LOI, a pulse oximeter is used in place of a hand-held Doppler to determine the index.

Start planning for World Diabetes Day

It’s not too early to begin planning for World Diabetes Day, November 14. Started by the World Health Organization (WHO) and the International Diabetes Federation (IDF), the day is designed to raise global awareness of diabetes.

Access materials, including posters, a campaign book, and the Word Diabetes Day Logo, from IDF’s website, which also has activity ideas.

WHO estimates that more than 346 million people worldwide have diabetes, and the number is expected to double by 2030. World Diabetes Day is celebrated on November 14 to mark the birthday of Frederick Banting who, along with Charles Best, was instrumental in the discovery of insulin in 1922.

Guidelines for PAD in patients with diabetes and foot ulceration published

February’s issue of Diabetes/Metabolism Research and Reviews includes “Specific guidelines for the diagnosis and treatment of peripheral arterial disease in a patient with diabetes and ulceration of the foot 2011,” which is based on two companion International Working Group on the Diabetic foot papers. The guidelines state that if a patient’s PAD is impairing wound healing, revascularization through bypass or endovascular technique must be considered except in a few cases such as severely frail patients. Limb salvage rates after revascularization procedures are about 80-85%, and there is ulcer healing in > 60% at 12 months.

Other points of particular interest to wound care professionals:

  • Patients with PAD and a foot infection are at high risk for major limb amputation, so should be treated as a “medical emergency”, preferably within 24 hours.
  • Half of patients with diabetes, a foot ulcer, and PAD die within 5 years because of higher cardiovascular morbidity and mortality. Cardiovascular risk management should include “support for cessation of smoking, treatment of hypertension, and prescription of a statin as well as low-dose aspirin or clopidrogel.

AHA statement focuses on PAD in women

“A call to action: Women and peripheral artery disease: A scientific statement from the American Heart Association” summarizes evidence in this area and addresses risk-management issues. The statement notes that women (particularly black females) are more likely than men to experience graft failure of limb loss and calls for more research related to PAD and gender.

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Pressure mapping: A new path to pressure-ulcer prevention

Wound Care Advisor
pressure-ulcer prevention

By: Darlene Hanson, MS, RN, Pat Thompson, MS, RN, Diane Langemo, PhD, RN, FAAN,  Susan Hunter, MS, RN, and Julie Anderson, PhD, RN, CCRC

Faced with the nursing diagnosis of Impaired skin integrity, we’ve all written care plans that state our goal as “redistributing or reducing pressure.” But how do we do that? Which measures do we take? And how do we know that our interventions have relieved pressure? Do we rely solely on a skin assessment? A patient’s self-assessment of comfort? What if the patient can’t feel pressure relief because of neurologic impairment?

The answers to these questions may be that nurses should use pressure mapping, a tool used by occupational and physical therapists to determine seat-interface pressures and by other healthcare professionals to perform foot assessments. (more…)

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I call shotgun!

Wound Care Advisor

By: Donna Sardina, RN, MHA, WCC, CWCMS, DWC

Ahhh—the front seat, shotgun, the good spot, the privilege-to-sit-in and most coveted of all positions when riding in a car. Those are great words if you’re the caller to stake your claim for the front seat, but not so great if you’re the one stuck in the back seat.

In the world of health care, wound and skin care unfortunately never gets to ride shotgun. It seems like we always get the back seat unless there’s a problem. Think back to your college days. Do you remember Wound and Skin Care 101 and the torture of memorizing all 2,000 wound care products on the market, the endless case studies and wound differentiation quizzes? No? Well neither do I. If your schooling was like mine, you learned about sterile dressing changes, wet-to-dry dressings, Montgomery straps, and if you were lucky, how to apply an ostomy bag.

Granted, I went to nursing school in the 1970s. But things haven’t changed much. Wound care still gets the back seat when it comes to educational priorities. A survey by Ayello, Baranoski, and Salati of 692 registered nurses found that 70% considered their basic wound care education to be insufficient and fewer than 50% of new nurses believed they could consistently identify pressure ulcer stages. Another survey of nursing textbooks revealed students could be exposed to as few as 45 lines of text on pressure ulcers.

It’s not just lack of nursing education, but also poor physician education. As reported in a poster by Garcia and colleagues, only 8 of 50 medical residents scored more than 50% on a 20-question test measuring pressure ulcer knowledge, with a high score of 65% (range, 13.04% to 76.09% correct).

It’s time for a change, and I’m excited to be a part of a new tool to help move wound and skin care education to the front seat: Wound Care Advisor, the official journal of the National Alliance of Wound Care (NAWC). With its “Don’t just tell me, but show me” approach, the journal will feature plenty of photographs, step-by-step instructions, and video how-to’s. If you’re like me and prone to attention deficit, you’re in luck. We’ll keep things practical and to the point, with a “learn it today and do it tomorrow” mantra.

Another cutting-edge feature of the journal is the electronic-only format; this isn’t a print journal. The no-paper format will help us declutter our lives and minimize our ecological footprint. Not to worry, though: With our print-on-demand feature, you can always print out individual articles or even the entire journal if you want.

In keeping with NAWC principles, Wound Care Advisor is geared toward all care settings and a multidisciplinary audience. This isn’t just the NAWC journal; it’s your journal. We need you to help us move wound care from the back seat to the front seat of the car by sharing your knowledge and passion for wound and skin care. Call or e-mail us your case studies, best practices, tools, forms, wound photos, or even feedback about the journal.

I truly believe that together, you, I, NAWC, and Wound Care Advisor can move wound and skin care education to the front seat. I look forward to working with you on the ride to the coveted shotgun seat.

Donna Sardina, MHA, RN, WCC, CWCMS
Editor-in-Chief
Wound Care Advisor
Cofounder, Wound Care Education Institute
Plainfield, Illinois

Selected references
Ayello EA, Baranoski S. Examining the problem of pressure ulcers. Adv Skin Wound Care. 2005; 18:192-194.
Ayello EA, Baranoski S, Salati DS. A survey of nurses’ wound care knowledge. Adv Skin Wound Care. 2005;18(5 Pt 1):268-275.
Ayello EA, Meaney G. Replicating a survey of pressure ulcer content in nursing textbooks. J Wound Ostomy Continence Nurs. 2003;30(5): 266-271.
Garcia AD, Perkins C, Click C, Bergstrom N, Taffet G. Pressure ulcers education in primary care residencies. Poster session presented at 19th Annual Clinical Symposium on Advances in Skin & Wound Care. September 30-October 3, 2004; Phoenix, Arizona.

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About

GOAL

WoundCareAdvisor.com is a unique educational web destination that has been designed to be a trusted, timely and useful resource for healthcare professionals dealing with chronic wounds and ostomy management issues.  Offerings on the site currently include  (more…)

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